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Department: Retail and Admissions
Main Purpose of Job:
Reporting into the Retail and Admissions management team. By providing exceptional customer care to all ZSL internal and external customers and helping to maximise revenue for the charity.The ability to work in a fast paced and pressurised environment that is target driven.
Demonstrate an exceptional level of personal customer service and set this standard to all. Follow admission/membership systems and procedures for efficient visitor handling whilst maximising commercial opportunities.Follow retail systems and procedures for efficient visitor handling whilst maximising commercial opportunities.Maximise revenue by proactively selling and stock replenishment.To maintain the security and accuracy of the departments financial responsibilities.Maintain a high level of presentation standards in all of our outlets and ticket selling areas.
