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Link Medical Insights enables medical teams to capture and analyze field insights and uncover key trends requiring strategic action.
Define the optimal process of implementation for Link Medical Insights in Europe. This includes activities such as:Deeply understanding customers’ challenges with collecting and actioning medical insightsMapping out the value of the Link Medical Insights product with different roles with a medical teamDefining customers’ KPIsManaging processes for customer feedbackSupport creating standardized and efficient approaches to rapid roll-outManaging data privacy & compliance workflows with support from our legal teamDrive an impactful change management process for end usersQuantifying and tracking the adoption and value of the product with our customersYou will communicate that knowledge to your team and guide them on how to be effective project managers as they take on the end-to-end management of individual companiesDrive and nurture relationships with senior stakeholders to support medical and commercial teamsBe the go-to expert for all services questions regarding Link Medical Insights Expand the team of project managers – hiring top-quality candidates and managing all aspects of your team’s needs (with support from the Employee Success team)Run effective career development plans for your team, providing actionable and appropriate feedbackDeploy methods to quantify the value that your team will bring to the customerBe accountable for the services and success of your teamAction administrative tasks such as approving your team’s billable time with customers and building high-level collateral describing the value of the team Make decisions on staffing and allocation to address the project pipelineWork closely in a matrix organization with other practice leaders in Services and with different teams at Veeva (sales, product, strategy, and insights teams)
Knowledge of the operational structure and roles in the pharmaceutical industry, especially medical business operations such as the work of a Medical Science Liaison, medical leadership, and medical operationsKnowledge of key stakeholders at pharmaceutical companies7+ years experience in managing, structuring, and successfully executing complex projects, including change managementLeadership experience, including line management experience and hiringConfidence in managing senior stakeholders in the pharmaceutical industryAbility and comfort in building a team and processes from scratchComfort and confidence in setting your strategy and direction and being responsible for the success of your teamExcellent communication and relationship-building skillsWillingness to travel Talent and desire for customer-facing activities
