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Description of Position
The Holistic Counseling Center is a holistic counseling practice, in Grand Rapids, Michigan, is looking for an office manager/biller for about 15-20 hours per week. We are currently offering this position as remote and for qualified individuals.
We are seeking an Office manager/Biller with experience in an office setting (ideally a psychological/psychiatric office) managing phone calls, marketing, credentialing, submitting claims, entering EOBs, calling insurance companies regarding benefits/claims, organization of administrative tasks for the office, and can be collaborative with other teams members.
We have a beautiful office space in Gas Light Village in East Grand Rapids, Michigan. We want a collaborative team and would like to create an empowering and passionate practice devoted to healing and helping our community. We would like to present as a diverse and holistic practice. Ideally, we would like your experience and practice to reflect a integrative mental health approach that honors the mind-body connection as a foundation to healing.
Benefits
Self-directed, flexible hours, & work schedule
Ability to work remotely
Need office materials are covered
Supportive work environment
Expectations & Responsibilities
Adhere to the practice’s policies and procedures.
Be consistent and timely with scheduling appointments, return phone calls/emails, and attend and participate in monthly staff meetings.
Adhere to all laws, rules, regulations, and codes of ethics, by your state license and regulatory boards.
Coordinate with a client’s additional providers, including primary care, psychiatrist, dietitian, school counselor, for marketing meetings.
Complete assigned administrative tasks and communicate when completed or need extra clarity on. Keep client files accurate and up to date.
Charge and collect payments, from clients, and coordinate billing and insurance reimbursement daily.
Be professional and ethical.
Be respectful of and cooperative and collaborative with fellow colleagues.
Qualifications & Skills
Identify with the mission and values of The Holistic Counseling Center.
Be consistent with attendance.
Office manager/Biller experience or certification.
Have a current, active license in the State of Michigan and in good standing with the licensing board.
Be able to work 15-20 hours per week that are provided by The Holistic Counseling Center.
Be organized, timely, and tech savvy.
Be open to working and collaborating with colleagues.
Be able to be self-directed with work tasks.
Have strengths in communication, writing, and social skills.
Previous clinical office experience is preferred.
About the Holistic Counseling Center
We believe that therapy is an opportunity for growth and a deeper understanding of the self in a safe, collaborative, and supportive environment. We are passionate about providing evidence-based treatment that focuses on the integration of the mind-body to healing. We strive to empower clients in therapy and emphasize the importance of the therapeutic alliance. Our mission is to explore underlying root causes impacting mental health and quality of life, by addressing areas of trauma, stress, mindfulness, nutrition, movement, emotion regulation skills, and coordination with healthcare providers for medical conditions.
Our Values:
Focus on mind-on body connection
Optimizing brain health & empowering clients
Honor of the whole person and the therapeutic relationship
Space to be heard, respected, and valued
An office space that promotes support, kindness, and relaxation
Encourage opportunities for education and growth
You May Be a Good Fit If You Are…
Passionate about our clinical work and are excited to work collaboratively with our team.
Able to listen and be empathetic with clients and colleagues.
Able to set healthy boundaries with clients, staff, and work.
Committed to practicing regular self-care.
Self-aligned and open to continuous personal development.
Able to work in a collaborative, fun work environment.
Ethical and passionate about work with clients.
Open to constructive criticism.
Job Type: Part-time
Pay: $22.00 – $25.00 per hour
Benefits:
Schedule:
- Day shift
- Self-determined schedule
Supplemental pay types:
Experience:
- Microsoft Office: 1 year (Preferred)
- Administrative experience: 1 year (Preferred)
Work Location: Remote
