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Call Center Lead Generator – MUST LIVE IN NEW JERSEY!
Renewal by Andersen – Metro and Midwest
Renewal by Andersen windows is the custom division of Andersen® windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen® was founded with the objective of creating a different and better window and door replacement experience for homeowners.
This position plays an integral role within our Inside Sales team and overall strength of our company. This role would be a work from home position; must reside in the state of New Jersey. All characteristics for this role will include, but are not limited to, the following:
Primary Responsibilities:
– Dial out to up to 30 homeowners an hour while tending to heavy inbound call flow for homeowners who have contacted us via one of our marketing avenues
– Document and track all set appointments accurately so that all future customer demonstration and price activity is done per company standards
– Managing high volume of inbound and outbound calls while multitasking through various systems
Qualifications: –
– High School diploma or equivalent
– Minimum 4 years of customer service experience
– Previous call center experience a plus but not required
– Sales mindset and metrics driven
– Ability to work varying shifts, including some evenings and weekends
– Must live in New Jersey to be considered for this position
Compensation and Benefits: –
– $16/hr with uncapped commission structure based on appointments set – most reps are making at least $20/hr with commission
– Full insurance package, including medical, dental, vision, and life for full-time employees
– 401(K) program for full-time employees
– PTO
– Student Loan Reimbursement Program
– Advancement opportunities – we promote from within!
Schedule:
– Work from home!
– Must be able to work some morning and evenings shifts, and one weekend shift every week.
– Must have the ability to work until 10:30pm at least ONCE a week.
– Days off will not be consecutive
– Must be available to work during operating hours: Monday-Friday: 7:50am-10:30pm, Weekends: 8:50am-8pm
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Tuition reimbursement
- Vision insurance
- Work from home
Experience level:
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Supplemental pay types:
Weekly day range:
- Every weekend
- Weekend availability
Work setting:
COVID-19 considerations:
Vaccination Requirement
Application Question(s):
- What is the best email address to reach you at?
- This position is full time. Our hours of operation are Monday-Friday 7:50am-10:30pm EST and Saturday/Sunday 8:50am-8pm EST. Call center reps are required to work at least one weekend shift per week and be able to work until 10:30pm at least once a week as well. Are these scheduling requirements something that would work for you?
Education:
- High school or equivalent (Required)
Work Location: Remote
