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US Account Director
Red Apple Creative
Do you love working in advertising but need a new challenge?
Are you frustrated by targets because what drives you is building strong relationships?
Are you just a number in a big company, without any connection to your team, clients or leadership?
Do you want to use your talent in a specialist audio agency, that’s in a sector which is growing rapidly year on year?
This could be the perfect role for you!
The Company
We are an award-winning, world class leader in audio services, providing clients with a full offering to deliver any requirement needed in audio advertising, content or production across the globe.
We’re based in the UK and USA and our 11 studios in Central London are a centre of excellence. We have creative, media, studios and digital under one roof and work on; radio, Spotify and digital audio advertising; audio post for TV and films; audiobooks; podcasts; music; foreign dubbing; gaming and digital campaigns to support audio experiences.
Our clients include Spotify (we are their creative partner in the UK & North America), Acast, Netflix,
Amazon, Cartoon Network, Disney, Guinness, Paddy Power Betfair, Audible and Penguin Random
House.
As more and more people consume and interact with audio technology, we help our clients navigate the complex world of audio and the opportunities it brings. We help brands to build their audio identity and create a distinctive sound and connection to the audiences they need to reach.
In the last few years we’ve also donated time and money to Macmillan Cancer Support, The Malaria
Foundation and Crisis and we intend to do a lot more.
We are committed to developing the audio industry and its future talent and we’re an active supporter of initiatives to inspire, train and develop young talent and bring more diverse young people into the industry.
Diversity and inclusion matter to us and we are committed to inclusion across race, gender, age, religion, identity, physical ability, neurodiversity and experience. We welcome your uniqueness.
Our Culture – Defined By Our Team
We’re creative (standard). We’re honest and open. A swear jar would bankrupt us all. We’re all equal and we laugh at ourselves… and each other.
We’re unconventional, productive and we do whatever it takes to get the job done. We like burgers
(meat, veggie and vegan).
We always make time for each other and our clients. We live and breathe audio. We’re people pleasers. We’re all very different and we love that about our team.
We praise each other and recognize achievements. We like going to the pub. We don’t quit, we fix.
We’re kind and caring. We make a difference. We stick together and pick each other up when it’s needed.
We like to dance. We say please and thank you. We’re passionate and motivated. We always leave our clients feeling good.
The Person We Are Looking For
You’re ambitious, brilliant and committed.
You’ll have worked in a similar role at a creative, digital or media agency, or for a media owner. You’ll have a strong belief in delivering great customer service and being a champion of your clients internally. You’re a people person so you’ll be comfortable and confident speaking to clients at all levels and be able to present yourself as a trusted resource that they can rely on.
You’ll be looking to use the experience and take the skills you’ve developed into a role that is going to have a big impact in the growth and development of our company.
You’ll have led and managed teams with great success. With your knowledge of audio and digital advertising, you’ll be able to manage your own relationships and projects whilst also offering direction and support to the team around you. You will be involved in the growth of the agency by developing existing relationships and supporting the new business drive.
You’ll have a strong belief in delivering great customer service and being a champion of your clients internally. You’re a people person so you’ll be comfortable and confident developing relationships with our key clients at all levels, and be able to present yourself as a trusted resource that they can rely on.
You’ll be comfortable working across time zones with a team that is based on the East Coast and in
London, and meeting our clients in their offices frequently, and you buzz off being part of a busy department that always delivers. You’ll be a real team player and love being part of a company that is striving for greatness on every level, not just in the work we deliver. Because the success of the company that you’re part of is really important to you.
You won’t be afraid to put your ideas and opinions forward, but you’re also able to listen to others and give the final decision 100% commitment no matter where it came from. You’ll be really proud of the work we produce and you’ll share it with your wider network.
You’re great at what you do, but that doesn’t mean you’ve stopped trying to develop yourself personally and professionally. You’ll be keen to challenge yourself to constantly be better, even if it’s just a little everyday.
If this is you, we can’t wait to hear from you.
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Key Responsibilities
- To build, maintain, and grow quality relationships with key clients.
- To interpret briefs, participate in creative brainstorms, collate a response and present back to the client.
- To talk confidently and knowledgeably about our service and offerings.
- To lead effective working relationships with the rest of the account team and other internal departments to ensure clear and consistent communication.
- To help shape the structure and direction of the department.
- To keep the internal CRM system up to date.
- To represent the company at industry events.
- To keep up to date with the latest developments in the ad industry and how they apply to our clients.
- To analyze campaign data and provide performance and optimization perspectives.
- To oversee and develop junior members of the Account Management team.
Essential Requirements
- High level of experience in a similar role and specifically in the following areas:
- Team leadership
- Customer service
- Organisation
- Communication skills
- Proactivity
- Problem solving
- Confident in leading conversations and presentations
- Production experience with website or custom digital production.
- A positive mental attitude and growth mindset.
- Must be eligible to work in the US, with the ability to travel to NYC as needed.
- Able to work from home or the office if required.
Bonus Points
- Fluency in other languages
Salary & Benefits
- $85-95k a year, depending on experience.
- $500 per month contribution to medical insurance policy
- Various training schemes to help us all be better.
- 25 days paid vacation (plus public holidays and 3 days between Christmas and New Year when the business is closed).
We aim for the whole team (currently 6 people) to meet up every 3 quarters as a minimum in New
York. We can help with travel and accommodation, but you shouldn’t be based too far from there.
There is also the potential for London trips depending on how you progress in the business.
The Hiring Process
It’s really important that we are a right fit for each other. Therefore we usually have three chats online, on the phone or in person. This is so we can get to know each other properly which is really important for you and us, as we want you to be with us for a long time so you need to know it’s right for you too.
If there is another way you’d like to do this, that will really give you the chance to shine, please tell us if we get in touch to chat.
Apply
Please apply with your CV and a cover letter and tell us why you’d like to join us and how you’d add brilliance to our team.
Previous applicants are welcome.
No agencies please.
Thank you.
Job Type: Full-time
Salary: $85,000.00 – $95,000.00 per year
Schedule:
Work Location: Remote
