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Lead the Global Sales and Customer Success Operations organisation.Co-develop GTM Strategy with the CRO: establish insights into performance, market opportunities, and manage cross functional planning processes.Lead a team of Revenue Analysts and the global SDR function of in house and external resources.Drive organisational change management: engage with senior stakeholders and own delivery on key projects to move the organisation forward.Define and manage the key performance indicators (KPIs) for the global sales, marketing, and customer success organisation.Enable a best-in-class sales forecast, pipeline, and renewal operating cadence utilising the company’s Salesforce implementation. This will include everything from gathering data, improving predictive measures, running analysis, and facilitating forecast calls.Track the efficacy of go-to-market initiatives and help implement the appropriate reporting and metrics to ensure desired results are being achieved.Oversee and lead Sales Enablement including hiring, onboarding, process, and methodology approaches in a clear roadmap to improve sales efficacy.Own and drive a handful of long-term change management initiatives each year. This will involve a mixture of project management skills, communication and presentation skills, strong collaboration across departments, and the initiative to push projects to completion.Align and manage the roadmap for Operations enhancements (i.e. Sales & Marketing technology stack & tools).Work with the CRO, CMO and CFO to manage key relevant initiatives across the company.Oversee the annual planning process for the Sales, Customer Success, and Marketing teams
Relevant revenue operations role with high performance SaaS/software companies.Experience in Sales or Rev Ops leadership role with an Enterprise SaaS company from £25m – £100m growth stage.Action-Oriented/Work Ethic.Clear self-starter who revels in taking action, not the theoretical.Fast paced, self-motivated, and results oriented.