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You’ll be responsible for leading a team that makes sure our guest experience never flags – even at night. Being our Night Manager is a great step if you’re keen to develop and grow with us – whether you’re currently in hospitality or not.
You will be working 12-hour shifts, comprised where possible of 4 days working and 4 days’ rest.
The Hoxton, Southwark is our latest addition to The Hoxton family in London, only a skip & a hop away from the South Bank. There is something for everyone: 192 rooms, a bustling ground-floor restaurant, bar and terrace, The Apartment (our unique meeting & events space, a stunning roof-top restaurant and bar with indoor and outdoor seating PLUS our brand-new coworking space spread over six floors.
Competitive salary19.6 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance.A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.Treat yourself once in a while with lots of retail & hospitality perks through our partners.Enjoy a free night at The Hoxton and a meal for two when you first start with us.Goes without saying, but we’ll feed you during your shift.Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!Lots of opportunity to progress and switch it up as part of a global family of brands.Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.Extra time off to volunteer with one of our partner charities.Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!Enhanced family leave for when you’re expanding your family.An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Take care of our guests, which may include check in/check out, handling billing, making sure guest accounts and data are correct, and dealing with any requests and enquiriesWorking with our Front Office Manager and the rest of the team in setting selling strategies and ensuring maximum occupancyProactively keep an eye on all our public areas, working with our restaurant and security teams to make sure everything is running without a hitch, and handling any issues as and when they ariseLead your team by example, keeping them involved and motivated; help them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions
